SuiteCal

SuiteCal Terms of Use

Last updated March 6, 2026

Welcome to SuiteCal. These Terms of Use (this "Agreement") govern your access to and use of the website at suitecal.com and all related applications, content, and services (collectively, the "Site"). By visiting or using the Site—whether as a registered user or not—you agree to be bound by this Agreement and our Privacy Policy. If you do not agree with any part of this Agreement, you must stop using the Site immediately.

1. Eligibility & Scope

  • •Age. You must be at least 18 years old to use the Site.

2. Account Registration

  • •Registration required. To use certain features (e.g. booking, calendar sync), you must register and choose a password.
  • •Accuracy. You warrant that all information you provide is current, complete, and accurate. You must update it promptly if it changes.
  • •Security. You are responsible for keeping your password confidential and for any activity under your account. We may disable any username at our discretion.

2.1 Account Suspension and Termination

We may suspend or terminate your access if you breach these Terms, fail to pay fees when due, or if your use creates risk for SuiteCal or others. You may stop using the Site at any time.

Upon termination, your right to access the Site will immediately cease.

3. User Content & License

  • •Definition. "User Content" means any text, images, feedback, or other material you submit to the Site.
  • •Ownership. You retain ownership of your User Content.
  • •License to us. By submitting User Content, you grant Sarcoline Technologies a worldwide, non-exclusive, royalty-free, perpetual, irrevocable license to use, reproduce, modify, publish, and display that User Content in connection with operating and promoting the Site.
  • •Responsibility. You alone are responsible for your User Content. You warrant that you have all necessary rights to grant us this license and that your content does not violate any law or third-party right.

4. Permitted Uses & Restrictions

Subject to these Terms, you may use the Site to manage and book appointments, view schedules, and access related features made available to you.

You agree not to, nor encourage others to:

  • •Use the Site in violation of any law or for fraudulent purposes.
  • •Reverse-engineer, decompile, or disassemble any software on the Site.
  • •Systematically scrape, spider, or mine data from the Site.
  • •Interfere with security features or tamper with the Site's functionality.
  • •Impersonate another person or use another user's account.
  • •Upload viruses, malware, "spyware," or any harmful code.
  • •Send unsolicited or bulk messages through the Site.

5. Third-Party Integrations

SuiteCal may integrate with third-party services (e.g. payment processors, calendar platforms, email/SMS gateways). You acknowledge that:

  • •You remain responsible for your data and compliance with those third parties' terms.
  • •We aren't liable for the products, services, or policies of any third party.
  • •Any dispute or transaction with a third party must be resolved directly with that third party.

5.1 SMS / Text Messaging Terms

SuiteCal and businesses using SuiteCal may send transactional text messages to customers who have provided consent. These messages may include booking confirmations, appointment reminders, rescheduling notifications, cancellation notices, and post-appointment follow-up or aftercare messages.

Message frequency varies based on your appointments and booking activity. Message and data rates may apply.

To opt out, reply STOP to any message. To request help, reply HELP or contact support@suitecal.com.

By opting in, you confirm that you are the authorized user of the mobile number provided and that you consent to receive appointment-related SMS communications. Consent to receive text messages is not a condition of purchase.

Mobile carriers are not liable for delayed or undelivered messages.

6. Subscription Plans & Fees

  • •Free vs. paid. We offer a free Basic plan and one or more paid subscriptions. Details are at /pricing.
  • •Authorization. By providing payment information, you authorize recurring charges for your selected plan plus applicable taxes and overages. Taxes may be added where required by law and will be shown at checkout or on the invoice.
  • •Renewal & cancellation. Paid subscriptions automatically renew monthly (or annually, if applicable) until you cancel. Subscriptions can be managed or canceled via the Stripe customer billing portal or by contacting support. Cancellation takes effect at the end of the current billing period unless otherwise stated at checkout. No refunds for the unused portion of a billing period.
  • •Payment processing. Payments are processed by Stripe and are subject to Stripe’s terms and privacy policy.

6.1 Marketplace / Merchant-Customer Transactions

SuiteCal provides appointment booking and scheduling software that enables businesses to accept bookings and manage scheduling, and may integrate with third-party payment providers. You acknowledge and agree that:

  • •Not a payment intermediary. SuiteCal is not a payment intermediary, financial institution, or escrow service. We facilitate payment processing through third-party payment providers but do not hold, control, or manage customer funds.
  • •Merchant-customer transactions. All transactions occur directly between you (the business) and your customers. We are not responsible for disputes, chargebacks, or refunds between you and your customers.
  • •Your responsibility. You are solely responsible for resolving any payment disputes with your customers and for complying with all applicable payment processing terms and regulations.

7. Privacy & Data Processing

Your use of the Site is governed by our Privacy Policy, which is incorporated into these Terms. We process all personal data in accordance with applicable Indian law and our Privacy Policy.

8. Disclaimers & Limitation of Liability

  • •"As-is." The Site is provided on an "as-is, as-available" basis. We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
  • •Service availability. We do not guarantee uninterrupted or error-free operation of the Site. We are not liable for any missed bookings, lost revenue, or damages resulting from downtime, service interruptions, or technical issues.
  • •Limitation of liability. To the maximum extent permitted by law, Sarcoline Technologies and its affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or business, arising out of your use of the Site.

9. Indemnification

You agree to indemnify, defend, and hold harmless Sarcoline Technologies and its officers, directors, employees, and agents from any claims arising out of (a) your breach of this Agreement, (b) your User Content, or (c) your violation of any law.

10. Governing Law & Jurisdiction

This Agreement is governed by the laws of India without regard to conflict-of-law principles. You and Sarcoline Technologies agree that the courts of Chennai, India have exclusive jurisdiction to resolve any dispute.

11. Changes to These Terms

We may modify this Agreement at any time by updating the "Last updated" date and posting the revised terms on the Site. Your continued use after any change constitutes acceptance.

12. Contact Information

Email: support@suitecal.com